Self-Insurance Podcast with Kaya Stanley

AI in Workers’ Comp: Assisted Intelligence with Benjamin Burch

Kaya Stanley Season 2 Episode 3

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0:00 | 23:35

Benjamin Burch is a data scientist and associate vice president at Midwest Employers Casualty, where he leads a team building machine learning models and AI solutions for insurance.

In this episode, you’ll learn:
How AI can support workers’ comp claims decisions without replacing people
Why does the Midwest frame AI as assisted intelligence?
How AI helps claims teams review unstructured data, large files, and claim notes
Where human judgment still matters in treatment, compensation, and negotiation
Why governance, security, and private AI tools matter when claim data is involved
How restaurant operators can think about AI in practical, problem-first terms

Resources: https://www.crmbc.com/

Topic requests: info@crmbc.com

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