Self-Insurance Podcast with Kaya Stanley
Gain practical insights for safeguarding your restaurant's financial health and profitability on the Self Insurance Podcast. Hosted by Kaya Stanley, seasoned attorney and CEO of CRMBC, this series features insightful discussions with industry leaders and experienced operators.
Learn how to navigate work comp challenges, optimize insurance strategies, and implement best practices from top performers and advisors in the restaurant industry.
Success leaves clues, and this podcast is designed to uncover them for you.
Self-Insurance Podcast with Kaya Stanley
Early Claims Settlement: Randy Bugg on Controlling Workers’ Comp Costs
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Randy Bugg is Senior Vice President at Pacific Claims Management, CRMBC’s third-party claims administrator. He has 34 years of experience in workers’ compensation claims and works with self-insured employers to improve claim outcomes and control costs.
In this episode, Randy joins Kaya Stanley to discuss early claims settlement, why some workers’ comp claims drag on, how open claims can become more expensive over time, and what restaurant operators can do early to help the claims team evaluate a file.
You’ll hear about:
- What early claims settlement means in workers’ comp
- How early resolution can help employers control claim costs
- Why some claims settle quickly while others stay open
- How return-to-work plans can affect claim outcomes
- What CNR settlements are and why they matter
- How medical inflation is increasing workers’ comp claim expenses
- What restaurant operators should document early
- Why video, witnesses, and communication with the TPA can make a difference
Resources: https://www.crmbc.com/
Topic requests: info@crmbc.com
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